Refund Policy
Our general approach to refunds and order adjustments.
Eligibility
Refunds are considered for eligible returned items after the item is received and inspected. Certain special-order, used, installed or non-returnable items may be excluded.
Requesting a refund
Contact support@tractorsupplyandparts.com with your order information and reason for the request. Do not ship a return without receiving return instructions.
Refund timing
Approved refunds are generally returned to the original payment method. Processing time can depend on the payment provider or bank.
Incorrect or defective parts
If we supplied an incorrect or defective part, contact support promptly so we can review the issue and determine the appropriate replacement, return or refund path.